Terms of Service — Transmute App

Effective date: October 8, 2026

These Terms of Service ("Terms") are an agreement between you and Purfect Labs Inc., a Delaware corporation ("Purfect Labs," "we"), governing your purchase and use of the Transmute desktop application (the "App"), available in Core, Pro, and Max editions (each a "SKU"). By purchasing a subscription, activating a License Key, or using the App, you agree to these Terms, the End User License Agreement ("EULA"), and the Acceptable Use Policy. The Canonical Disclaimers D1–D6 are incorporated into these Terms. If you do not agree, do not use the App.

1. The App

The App is locally installed software that routes your AI-client traffic through a gateway on your machine, transforms matched secrets and personal data before requests are forwarded to the LLM provider you configure, and stores logs and analytics on your machine or on storage you configure. The App runs on your hardware. Purfect Labs operates no service that receives, stores, or processes your prompts, code, files, or model responses (Disclaimer D6). The App's trial reporting and signed-license renewal downloads are described in §4.

2. Subscriptions, billing, and refunds

2.1 Billing. You purchase subscriptions from Purfect Labs. Payments are processed by Stripe, Inc. under Stripe's own terms; your payment card details go directly to Stripe, and Purfect Labs never receives or stores your full card number.

2.2 Subscription. Each SKU is sold as a monthly or yearly auto-renewing subscription, priced per seat, with up to six (6) seats per purchase. Each License Key is valid through the end of the billing period it was issued for, plus the grace period in §4.2; a renewed License Key is issued for each renewed billing period. When your subscription lapses or is cancelled, no further renewed keys are issued.

2.3 Upgrades are downloads. Purchasing a higher SKU entitles you to download and activate that SKU's build. SKUs are separate builds; no features unlock in place.

2.4 Refunds. Refunds and renewal handling are described in the Refunds, Renewals & Cancellation policy. Except as stated there or required by law, fees are non-refundable, including for partial subscription periods.

2.5 Price changes apply from your next renewal, with notice via the point of sale.

3. License

Use of the App is licensed, not sold, under the EULA. Summary (EULA controls): personal or internal-business use on up to the number of seats you purchased; no key sharing or resale; no circumventing license validation; no redistribution of your key; no use of the App or its detection packs to build or benchmark a competing product.

4. Licenses, renewals, and trial reports

4.1 Signed License Keys verify locally. The App does not transmit the key to a validation service. A key may include a renewal URL, which the App checks about once a day for the next signed renewal file; that host receives the URL and connection metadata. A renewed key can also be entered manually.

4.2 Grace. Paid entitlement lasts through the key's signed expiry plus the grace period signed into the key (ten (10) days for keys issued through our point of sale). An unavailable renewal host does not change those dates. Lapse stops paid functionality without deleting local data, configuration, or logs.

4.3 Seats. One seat covers one machine. The App does not count activations locally, and removing a key does not release an online activation slot. Each renewal file can be retrieved from its renewal URL only as many times as the number of seats on the license, so machines beyond your seat count may not receive renewals.

4.4 Free trial. Without a License Key, the App runs as a free trial of up to seven (7) days per machine, measured from the licensing service's first contact with that machine. While the trial is active, the App reports pseudonymous usage counters and must periodically reach the licensing service to keep trial protection running. License acceptance and trial-data erasure persistently stop reporting; see the Privacy Policy. The App never includes prompt/response content in these reports.

5. Your data and your responsibility

5.1 Egress (D1). The App forwards sanitized requests from your machine to the LLM provider you configure. Your provider relationship, including what that provider does with what it receives, is between you and the provider.

5.2 Detection scope (D2). Detection is pattern- and configuration-based. Content the App does not match is forwarded to your provider unchanged. Purfect Labs does not warrant that any particular data will be detected or transformed and is not liable for data the App does not match.

5.3 Compliance (D3). The App can support a compliance program; it does not make you compliant with anything. You are responsible for your own legal obligations.

5.4 You are solely responsible for the traffic you route through the App, for your provider accounts and API keys, and for anything you do with model output.

6. Third-party services

The App interoperates with third-party LLM providers, is distributed as downloads from purfectlabs.com served from Cloudflare infrastructure, and uses Stripe for billing. Purfect Labs is not a party to, and is not responsible for, your relationship with any of them. AI output is generated by third-party models (D5).

7. Updates

New versions are published as downloads. The App does not check for, download, or install updates automatically. We are under no obligation to provide updates, and support for old versions may end. Verify downloads against the published SHA-256 checksums.

8. Intellectual property

The App, detection packs, documentation, and trademarks are owned by Purfect Labs and its licensors. No source code rights are granted under these Terms. Feedback you voluntarily submit may be used by Purfect Labs without restriction or compensation.

9. DISCLAIMER OF WARRANTIES

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" PER DISCLAIMER D5, WHICH IS INCORPORATED HERE. WITHOUT LIMITING D5: PURFECT LABS DOES NOT WARRANT THAT THE APP WILL DETECT OR TRANSFORM ANY PARTICULAR CONTENT (D2), THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE APP MEETS YOUR REQUIREMENTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS; IN THOSE JURISDICTIONS THE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA; AND (b) PURFECT LABS' AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS SHALL NOT EXCEED THE AMOUNTS YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY. WITHOUT LIMITING THE FOREGOING, PURFECT LABS HAS NO LIABILITY FOR (i) DATA THE APP DID NOT MATCH, DETECT, OR TRANSFORM; (ii) ACTS OR OMISSIONS OF ANY LLM PROVIDER OR OTHER THIRD PARTY; OR (iii) YOUR CONFIGURATION CHOICES, INCLUDING DISABLED PACKS OR FAIL-OPEN SETTINGS. THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

11. Indemnification

You will defend and indemnify Purfect Labs against third-party claims arising from your breach of these Terms or the AUP, your violation of law or third-party rights, or the data and traffic you process with the App.

12. Termination

You may stop using the App and cancel your subscription at any time. We may suspend or revoke License Keys for breach of these Terms, the EULA, or the AUP, or for fraud or key abuse. On termination, the license grant ends; your local data, configuration, and logs remain yours and untouched on your machine. Sections 5, and 8–16 survive.

13. Export and sanctions

You represent you are not barred from receiving the App under applicable export-control or sanctions laws and will not use it in violation of them.

14. Changes to these Terms

We may update these Terms prospectively. Material changes will be posted with a new effective date; continued use or renewal after the effective date is acceptance.

15. Governing law; disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law provisions, and excluding the UN Convention on Contracts for the International Sale of Goods. Exclusive venue is the state or federal courts located in the State of Delaware. Breach of the license restrictions (EULA §3) would cause irreparable harm not adequately compensable by damages; either party may seek injunctive or other equitable relief for breach of license or intellectual-property obligations, without posting a bond, in addition to other remedies. The prevailing party in an action to enforce these Terms may recover its reasonable attorneys' fees and costs, to the extent permitted by law. Each party waives any right to participate in a class or representative action; disputes are brought only in an individual capacity. Nothing in these Terms limits any mandatory consumer-protection right that the law of your place of residence gives you and that cannot be waived by contract, including statutory withdrawal and guarantee rights.

16. Miscellaneous

Entire agreement (with the EULA, AUP, and Privacy Policy); severability; no waiver by inaction; you may not assign without consent, we may assign to a successor. Notices to Purfect Labs are given by email to shawn@purfectlabs.com or by mail to Purfect Labs Inc., c/o Harvard Business Services, Inc. (registered agent), 16192 Coastal Highway, Lewes, DE 19958; notices to you are given by email to the address associated with your purchase.